How It Works
Pickup. Wash. Fold. Deliver. It really is that simple.
Step 1 — Book Your Pickup Online
Head to our Pricing page, pick a subscription plan or a one-time order, and select your preferred pickup day. You'll pay securely online through Stripe — all major cards accepted. Once booked, you'll get an email confirmation with your pickup details.
Step 2 — Pickup — Your Way
We pick up however you're most comfortable. Stay home and hand it off personally, or just leave your bag at the front door before you head out — completely up to you. No judgment, no awkwardness. First order? Any bag works. We'll bring you a Fresh Fold bag on your first visit.
Step 3 — We Pick Up & Get to Work
We collect your bag during our scheduled route window, weigh it, and log your order. Then we wash, dry, and hand-fold every item with care. Whites are washed separately. We use premium, skin-safe detergent — or let us know your preferences and we'll accommodate.
Step 4 — Clean Laundry Delivered Back to Your Door
Within 24–48 hours, your neatly folded laundry is back at your door. You'll get a text message the moment we drop it off. Subscription customers get their next pickup automatically scheduled — nothing to do.
What We Handle
We Wash
- Everyday clothing
- Jeans & casual wear
- T-shirts & tops
- Underwear & socks
- Kids' clothes
- Workout gear
- Towels & washcloths
- Bed sheets & pillowcases
Premium Add-Ons
(extra fee)- Comforters & duvets
- Delicates & hand-wash items
- Dry cleaning (partner pickup)
We Don't Wash
- Heavily soiled items (paint, chemicals)
- Pet bedding (available on request)
- Dry-clean-only items
Turnaround
Standard 24–48 hrs
Rush same-day +$15
Frequency
Once per week
Same day every week
Pickup Window
8:00 AM – 11:00 AM
You'll get a 30-min heads up
Delivery
Next-day afternoon
Text notification on drop-off