Privacy Policy

Fresh Fold Angeline ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at freshfoldangeline.com and our laundry pickup and delivery services.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you book a service
• Pickup and delivery address
• Payment information (processed securely through Stripe — we do not store card numbers)
• Subscription and order history
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Process and fulfill your laundry orders
• Send you order confirmations and pickup/delivery notifications via text or email
• Manage your subscription and billing
• Respond to your questions and support requests
• Improve our services
• Send occasional service updates (you may opt out at any time)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Stripe — our payment processor, to handle billing and subscriptions securely
• Service providers who assist us in operating our business, under strict confidentiality agreements
• Law enforcement or government authorities when required by law

Data Security

We take reasonable measures to protect your personal information. All payment transactions are encrypted and processed through Stripe, which is PCI DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time
• Cancel your subscription at any time with no penalty

Cookies

Our website uses minimal cookies necessary for the site to function properly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though some features may not function correctly.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@freshfoldangeline.com
• Phone: (203) 970-5093
• Address: Angeline Community, Land O' Lakes, FL